Terms and Conditions

1)  Introduction

Able General Trading LLC owns and maintains Officewarehouse.ae, a website and e-commerce platform. Officewarehouse.ae allows users to browse and make purchases of office supplies, IT, and stationery products.  The following are the terms of use that govern use of the Site ("Terms and Conditions") by all visitors and users of the website, whether browsing or making a purchase. By using the Site, you expressly agree to be bound by these Terms of Use and the Officewarehouse.ae privacy policy and to follow these Terms and Conditions and all applicable laws and regulations governing the use of the Site. Officewarehouse.ae reserves the right to change these Terms and Conditions at any time, effective immediately upon posting on the Site as such please check this page of the Site periodically. All updates and amendments to these Terms and Conditions shall be noted on the bottom of the Terms and Conditions herein. Any violation of these Terms of use, shall permit Able General Trading LLC to terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you. 

We will not trade with or provide any services to OFAC and sanctioned countries.


2)   Limited License

You are granted a limited, non-exclusive, revocable and non-transferable license to utilize and access the Site pursuant to the requirements and restrictions herein of these Terms and Conditions and any amendments and/or revisions that are hereby made to these Terms and Conditions, regardless of whether the user has agreed to the Terms and Conditions before the amendments and/or revisions. It is the responsibility of and the user hereby assumes such responsibility of checking the Terms and Conditions prior to each use of the website.  Including, but not limited to Able General Trading LLC reserving the right to change, suspend, or discontinue any aspect of the Site at any time, without any obligation or liability to users of the website. Able General Trading LLC may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the Site. You shall have no rights to the proprietary software and related documentation, if any, provided to you in order to access the Site. Except as provided in the Terms and Condition, you shall have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the Site, or any of its contents (including software) in whole or in part.


3)  Permitted Use

You agree that you are only authorized to visit, view and to retain a copy of pages of this Site for your own personal use, and that you shall not duplicate, download, publish, modify or otherwise distribute the material on this Site for any purpose other than for personal use, unless otherwise specifically authorized by Officewarehouse.ae to do so. You also agree not to deep-link to the site for any purpose, unless specifically authorized by Officewarehouse.ae to do so. The content and software on this Site is the exclusive property of Officewarehouse.ae.


4)  Representations by You  

By visiting the Site, you represent, warrant and covenant that (a) you are at least 21 years of age or if between the ages of 18 and 21 years old have the express consent and supervision of your parent or guardian (please note: All users and visitors under the age of 18 are prohibited to register as a User of this website and are not allowed to transact or use the website); (b) that all materials of any kind submitted by you to Officewarehouse.ae through the Site or for inclusion on the Site will not plagiarize, violate or infringe upon the rights of any third-party including trade secret, copyright, trademark, trade dress, privacy, patent, or other personal or proprietary rights; (c) The customer using the website who are Minors in the U.A.E. shall not register as a User of the website and shall not transact on or use the website without the consent and assistance of their parent or guardian.


5)  Privacy of Personal Information

If and when using the Officewarehouse.ae site, the user is responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.


6)  Copyright Policy

The contents of the pages contained within the site, Officewarehouse.ae, including, but not limited to pictures and photographs, descriptions and written text, designs, logos, trademarks, and other materials, are the copyright trademark or registered trademark of Officewarehouse.ae and or the respective owners of such content, including technology providers.  All rights are reserved.

Officewarehouse.ae may terminate the privileges of any user who uses this Site to unlawfully transmit copyrighted material without a license, express consent, valid defense or fair use exemption to do so. If you submit information to this Site, you warrant that the information does not infringe the copyrights or other rights of third parties.  Officewarehouse.ae also reserves all legal rights to any and all legal recourse that may be required as a result of the violation of this provision.

The copying, printing, downloading of any material from this site for personal or commercial use, other than for placing an order with Officewarehouse.ae is strictly prohibited, and all rights are reserved, with regards to any available or required recourse by Officewarehouse.ae.


7)  Intellectual Property

Officewarehouse.ae is not responsible for the content, quality or accuracy of data provided by users, compilations of such data, text, information and other materials made available to users through Officewarehouse.ae’s system. The Online Materials are Officewarehouse.ae’s intellectual property, and are protected by U.A.E. international intellectual property laws, as well as the intellectual property laws of any country in which Officewarehouse.ae’s intellectual property is being transmitted, disseminated, or misappropriated. The Online Materials may not be copied or redistributed either in whole or in part without prior written consent from Officewarehouse.ae, except as expressly and specifically permitted under these Terms and Conditions.

The Online Materials are and will remain the exclusive property of Officewarehouse.ae.  All rights, titles and interests in and to the Online Materials will be and remain vested solely in Officewarehouse.ae. Under no circumstances will any user or visitor of this site have any right, directly or indirectly, to own, use, copy, loan, sell, rent, lease, license, sublicense, redistribute, assign or otherwise convey the Online Materials, or any rights thereto, except as expressly and specifically provided in the Terms and Conditions. Nothing in these Terms of Use will convey to you any right, title or interest, except that of a license with the express rights and subject to all limitations herein. Nothing in these Terms of Use grants you the right, directly or indirectly, to use the Online Materials to create a product for resale or to use the Online Materials in any way that competes with Officewarehouse.ae.


8)   Violation of Terms and Conditions

You understand and agree that in Officewarehouse.ae’s sole discretion, and without prior notice, Officewarehouse.ae may terminate your access to the Site, or exercise any other remedy available and remove any unauthorized user information, if Officewarehouse.ae believes that the information you provide has violated or is inconsistent with these Terms and Conditions, or violates the rights of Officewarehouse.ae, or any third party, or violates the law. You agree that monetary damages may not provide a sufficient remedy to Officewarehouse.ae for violations of these Terms and Conditions and you consent to injunctive or other equitable relief as may be required and allowed by law for such violations. Officewaehouse.ae may release user information about you if required by law or subpoena.


9)  Applicable Law

The Laws of the United Arab Emirates shall govern the use of the Site and the Terms of Use, without regards to conflict of laws principals. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E.

 10) License Granted to you

By providing materials to Officewarehouse.ae, including by submitting or uploading content or materials for use on the Site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted Officewarehouse.ae an irrevocable world-wide right in all languages and in perpetuity to use and exploit all or any part of the content and materials provided by you. Officewarehouse.ae may publish and distribute any such submitted content or materials at its sole discretion by any method now existing or later developed. You agree that you shall waive all claims and have no recourse against Officewarehouse.ae for any alleged or actual infringement or misappropriation of any proprietary rights in any communication, content or material submitted to Officewarehouse.ae. Any communication or materials you send to Officewarehouse.ae will be treated as non-confidential and non-proprietary and may be disseminated or used by Officewarehouse.ae for any purpose, including, but not limited to, developing, creating, manufacturing or marketing products or services.


11) Indemnity

Officewarehouse.ae makes no warranty or representation of any kind, either express or implied, including but not limited to warranty of title or non-infringement, implied warranty of merchantability, fitness of a product for a particular purpose, or other violation of rights in relation to the accuracy, validity, reliability, or content of any products and/or the site itself.  By using this site, all users and visitors agree to indemnify and hold Officewarehouse.ae, its subsidiaries, affiliates, officers, agents and other partners and employees, harmless from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of or relating to your use of the Site, including also your use of the Site to provide a link to another site or to upload content or other information to the Site, or your breach of the Terms and Conditions.

12) Advertising

The Site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for insuring that the materials submitted for inclusion on the Site are accurate and comply with all applicable laws. Officewarehouse.ae is not responsible for the acts or omissions of any advertiser or sponsor.  Any reliance on such materials by the users and visitors of this site, shall not invoke the involvement of Officewarehouse.ae and Officewarehouse.ae shall be held harmless from any claims and/or in any actions, proceedings, or law suits against any advertisers and/or sponsors.


13) Site Operation

Officewarehouse.ae controls this Site through its headquarters and domicile, located in the U.A.E. Officewarehouse.ae makes no representation that this Site is appropriate for use in any other locations or jurisdictions. If you use this Site from other locations you are responsible for ensuring compliance with any such local laws, which may differ or impact the use and/or operation of this site. You may not use, export or re-export any materials from this Site in violation of any applicable laws or regulations, including, but not limited to any U.A.E export laws and regulations.


14) Product Depiction

Officewarehouse.ae makes no warranty or representation as to how the products sold on this site are depicted via the images and/or descriptions on this site or otherwise.  Reliance on any such depiction is not the responsibility of Officewarehouse.ae, and as such, Officewarehouse.ae shall be held harmless thereto.  Officewarehouse.ae’s return policy is fully and accurately outlined pursuant to the clauses contained within these Terms and Conditions.


15) Purchases and Payment

Officewarehouse.ae accepts payment by cash upon delivery, or via bank transfer. All purchases, both local and international will be billed in United Arab Emirates Dirhams (AED) for all products and services. All online purchases are also governed by the terms and conditions of the respective third-party merchant provider who provide the products that are seen on this site. Please review the respective merchant service provider’s user agreement and privacy policy before entering into any transaction via this site.

Officewarehouse.ae holds out no promises or warranties with regards to the advertised prices of any products sold on this site or otherwise by Officewarehouse.ae.  All product prices are subject to change, and only become final once payment is made by the consumer.

By making payment for our products or services on our website, all details that you, as the consumer, are prompted and required to submit will be provided directly to our payment provider via a secured connection.  Officewarehouse.ae holds out no promises or warranties with regards to any breaches of the secured connection that were not to Officewarehouse.ae’s knowledge.


16) Shipping of Products

If you, as a user/visitor of this site makes a purchase and chooses to have any item sent directly to you by Officewarehouse.ae, then any risk of loss and/or title for the item shall be borne by you, until such items has been placed in the possession of the shipping carrier.  If an item is sent directly to you from a third-party merchant provider, then Officewarehouse.ae is only responsible for transmitting the order to the third-party merchant provider.  The risk of loss and/or title of any such item shall be bore by any agreement between the third-party merchant provider and you, as the purchaser/consumer.  Including, but not limited to Officewarehouse.ae not providing any warranty or bear any responsibility for any delays or loss in the shipping of your items.  Any estimated delivery times are for reference purposes only and do not reflect any warranty or guarantee on when the end delivery of the item will be complete.


17) Return Policy

Officewarehouse.ae’s return policy for this site and otherwise is as follows:

There shall be no returns on any furniture items, once the item has been delivered in good condition and signed for at the location as set forth by the purchaser. If an item is damaged during delivery and/or assembly, Officewarehouse.ae will replace that specific product. Furniture orders may be cancelled any time prior to the date of delivery of such furniture, with a full refund by Officewarehouse.ae.  All refunds will only be in the form of store credit and will not be provided for otherwise.  All retail products, other than furniture, may be returned within 7 days of the delivery of the product, so long as the item has no damage at all, the original packaging is not damaged in any way, and the product is still intact in its original packaging.  Any item that is not found to be in such condition, will not be subject to a refund by Officewarehouse.ae.  Any such item or items that are returned and not found to be in such condition shall also not be return delivered to the consumer, unless at the expense of such consumer. For online orders that have been paid for online and then subsequently cancelled, the total amount will be returned to the customer’s card, with Bank charges and processing fees deducted.

Officewarehouse.ae shall not be responsible for retaining a copy of any transactions records with regards to any particular or specific transactions.  This responsibility for purposes of any and all returns shall be borne by the cardholder.  The cardholder is expected and required to retain a copy of transaction records and third-party merchant provider policies and rules.


18) Delivery

Title to and risk of loss of the Goods will pass to the Buyer upon such delivery by the Seller.  The Goods are being sold “as is,” and Officewarehouse.ae disclaims all warranties of quality, whether express or implied, including the warranties of merchantability and fitness for particular purpose. The Buyer acknowledges that it has not been induced by any statements or representations of any person with respect to the quality or condition of the Goods and that no such statements or representations have been made. The Buyer acknowledges that it has relied solely on the investigations, examinations, and inspections as the Buyer has chosen to make and that the Seller has afforded the Buyer the opportunity for full and complete investigations, examinations, and inspections.  The user/purchaser warranties that they will provide the proper conditions, location, and amount of space for the delivery of the purchase item.  Any damage caused by a breach of this warranty by the user/purchaser shall be void any right to return the product, and the responsibility, together with any claims or suits will be borne by the user/purchaser.  The user/purchaser will hold the Officewarehouse.ae harmless in this regard.

For products purchased online with values over AED 500 for delivery in Dubai, “Standard Delivery” can be expected within 2-3 working days. For orders under AED 500 we charge an AED 35 delivery fee for orders below 5 kg. For urgent deliveries in Dubai, we offer a “Next Day Delivery” service for a charge of AED 35 for items below 5 kg. For stationery and technology deliveries outside Dubai we may use local couriers for our deliveries and in these cases, we charge depending in the order’s weight.


19) Repairs

Officewarehouse.ae shall hold no liability for the repair of any items that are under warranty by a third-party merchant provider.  Such third-party merchant provider where necessary, shall be the party who makes the required repairs to the product.  Whether Officewarehouse.ae is making the repairs, or such repairs are being made by the third-party merchant provider, Officewarehouse.ae shall not be responsible nor hold any liability for the duration of the repair(s) to the product/item by the respective third-party merchant provider.


20) Interpretation

These Terms and Conditions supersede all other written and oral communications or agreements with regard to the subject matters discussed in these Terms and Conditions. A waiver or modification of these Terms and Conditions will only be effective if made in writing signed by an authorized officer of Officewarehouse.ae. Such authorization can only be obtained by the written approval by a majority shareholder, his/her valid attorney-in-fact, or a director and/or officer of the company. All refunds will be made via the original mode of payment.


21) Severability

If any provision of the Terms and Conditions is held to be invalid, void or unenforceable, that shall not invalidate any further provisions to these terms and conditions herein.  The remaining provisions shall nevertheless continue in full force and effect.


22) Headings and Titles

Headings & section titles in this Agreement are for convenience purposes only and do not define, limit, or extend any provision of this Agreement.


23) No Commercial Use

This Site may not be used by you for any commercial purposes such as to conduct sales of merchandise or services of any kind. You must obtain Officewarehouse.ae’s prior written consent for purposes of making commercial offers of any kind on this Site, whether by advertising, solicitations, links, or any other form of communication. Such prior written consent may only be obtained by a majority shareholder, his/her valid attorney-in-fact, or a director and/or officer of the company.